Fierce Conversations

Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how

Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time (originally published in 2002, and revised in 2017) is a self-help guide about the importance of frank, empathetic communication. Author Susan Scott believes that, too often, personal and professional conversations are unproductive, or even counter-productive… Purchase

Hire smart people...', 'Hold people accountable...', 'Focus on the client...'. For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so

This resource offers “coach-leaders” tools and strategies for guiding staff to continuously grow and improve, maximize their potential, and create productive school cultures.

This is a great resource for teachers and administrators to communicate more effectively.